Lifetime Warranty (That's a pretty long time.)
We stand behind everything we build and sell. If at any time you have an issue with your furniture, whether it’s our fault, your fault, your kid’s fault, or your dog’s fault, we will fix it. And that promise will never expire. We believe this is, without question, the best warranty in the furniture industry.
If there's a problem, we'll fix it.
Upon delivery of our furniture, we ask our customers to inspect their pieces to ensure they are just right. If any problems are found at that point, we are happy to take the order back to our shop at the time of delivery and fix any issues.
We can pick it up from you.
In the event a repair is needed, and if our customers have already signed off on their furniture, then we can pick up your furniture at a discounted rate. Residential customers within 30 miles of our shop will pay $149-$299 each way ($298-$596 total), which is half the cost of our standard delivery rate of $299 each way. We charge a $50 shop fee for all repairs.
Or you can bring it in to us.
2-3 Weeks later, we'll have it as good as new.
Please note that some of our tables we have made in the past are not covered under our warranty. Chairs are covered for up to 5 years only.
Are you in need of a repair?
Please note that repairs do not include base changes, color changes, texture changes, size changes or issues with chairs. There is a fee for those services. (Updated 10-18-20)
Cracks & Splits in the extreme cold and hot months
Seasonal cracks and warping will happen in the extreme cold and warm months. Seasonal cracks will open and close throughout your furniture’s lifetime and is totally normal and ads to it's one of a kind look.
